[rt-users] Attachment Error

mixo mixo at beth.uniforum.org.za
Tue Aug 28 02:18:43 EDT 2001


We have been battling with attachments for about a week now. Attachments
greater than 93k are causing a loop in the mail queue. Tickets are  created,
but the attachment is lost.,  and no record of the created ticket is
made  in the log file (rt).  Where is the problem, and  how can I fix  it?

Mixo

I have attached entries from different log files of a ticket being
 created -
the attachment  in this instance was a bmp of about 1M size.
 (I am using redhat 7.1, Pg 7.1.2,  rt2.0.5_3 and sendmail 8.11.x )

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Sendmail log
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 Aug 27 09:26:12 dhcp5 sendmail[6990]: f7R7QAx06990:
from=<mixo at beth.uniforum.org.za>, size=875219, class=0, nrcpts=1,
msgid=<3B89F611.D6DA1AD at beth.uniforum.org.za>, proto=ESMTP, daemon=Daemon0,
relay=localhost.localdomain [127.0.0.1]
 Aug 27 09:26:17 dhcp5 sendmail[6991]: f7R7QAx06990: SYSERR(root): mailer
prog died with signal 11
 Aug 27 09:26:17 dhcp5 sendmail[6991]: f7R7QAx06990:
to="|/opt/rt/bin/rt-mailgate --queue general --action correspond",
ctladdr=<rt at dhcp5> (8/0), delay=00:00:07, xdelay=00:00:05, mailer=prog,
pri=904877, dsn=4.0.0, stat=Deferred

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Mail queue
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 ----Q-ID---- --Size-- -----Q-Time----- ------------Sender/Recipient--------
----
 f7R7QAx06990   874864 Mon Aug 27 09:26 <mixo at beth.uniforum.org.za>
                  (mailer prog died with signal 11)
        "|/opt/rt/bin/rt-mailgate --queue general

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PostgresQl log
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 /usr/bin/postmaster: BackendStartup: pid 6993 user rt_user db rt2 socket 5
 /usr/bin/postmaster child[6993]: starting with (postgres -d4 -v131072 -p
rt2 )
 FindExec: found "/usr/bin/postgres" using argv[0]
 pq_recvbuf: unexpected EOF on client connection
 /usr/bin/postmaster: reaping dead processes...
 /usr/bin/postmaster: CleanupProc: pid 6993 exited with status 0
 /usr/bin/postmaster: reaping dead processes...
 /usr/bin/postmaster: CleanupProc: pid 6996 exited with status 0

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