[rt-users] RT HeadsUp, a quick statistical view for administr ators.

[Jesse Vincent]

Because of the oddness of my RT install, the trailing / is significant.



On Thu, Aug 30, 2001 at 01:05:35PM -0500, Beachey, Kendric wrote:
> What am I doing wrong?  Whenever I head to the URL listed below, I end up
> being redirected to http://localhost:9876/HeadsUp which doesn't exist.  I
> never get asked for a user name or password, just the instant redirection.
> 
> > -----Original Message-----
> > From: Derek Fage [mailto:derek.fage at foreshore.net]
> > Sent: Thursday, August 30, 2001 12:36 PM
> > To: rt-users at fsck.com
> > Subject: RE: [rt-users] RT HeadsUp, a quick statistical view for
> > administr ators.
> > 
> > 
> > Hi there,
> > 
> > I've looked at this and think it's quite good.
> > 
> > During testing on using this I actually managed to get down 
> > to zero new
> > tickets, and this caused HeadsUp to blows out with an error.
> > 
> > I suspect it's to do with trying to create an object from a 
> > zero value.
> > 
> > What I actually want to do is to create a web page that shows 
> > how many new
> > calls we have so that we can use SiteScope to monitor for new 
> > calls arriving
> > by using an URL content monitor.
> > 
> > Any ideas?
> > 
> > Regards,
> > 
> > Derek...
> > 
> > 
> > 
> > 
> > -----Original Message-----
> > From: Jesse Vincent [mailto:jesse at bestpractical.com]
> > Sent: 28 August 2001 21:58
> > To: rt-users at fsck.com
> > Subject: [rt-users] RT HeadsUp, a quick statistical view for
> > administrators.
> > 
> > 
> > As an example of how easy it is to concoct RT statistical 
> > reports, I've
> > built
> > a basic statistical view of the RT database modeled on Teo's 
> > stats CGI.
> > 
> > 
> > If you want to see a demo, check out http://fsck.com/rt2/HeadsUp/
> > (Login as guest/guest)
> > 
> > 
> > If you want to get your hands on the source, grab it from
> > 
> > ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/HeadsUp
> > 
> > Drop the HeadsUp directory in rt/local/WebRT/html  (or 
> > rt/WebRT/html if that
> > 
> > doesn't exist.)
> > 
> > 
> > Patches and enhancements would be appreciated.
> > 
> > 	Jesse
> > 
> > -- 
> > http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.
> > 
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> > 
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