[rt-users] Proper token for an email responder

[Vivek Khera]

>>>>> "GA" == Gavin Adams <Adams> writes:

GA> if a user doesn't have a signature in the message of his body, via email
GA> there is no way to know who sent the mail. With 5 or 6 cc's on a ticket,
GA> this gets confusing.

If your users have their name set in their personal config (ie, when
you created the users, did you enter their names?) then RT shows that
on the From line as part of the address comment.