[rt-users] Viewing priorities in queues?

[Rob Mitzel]

It's funny...I *just* figured out that it was in config.pm before you
replied to this. :)  I've got it there, but...what's the field name for
priority?  Anyone know?

Also, I'm interested in hearing how you changed your home page.  Did you
actually edit the HTML code, or is it all created somewhere central?

Thanks!



> -----Original Message-----
> From: Matthew D. Stock [mailto:stock at cse.Buffalo.EDU]
> Sent: Thursday, August 30, 2001 6:44 PM
> To: Rob Mitzel
> Cc: rt-users at fsck.com
> Subject: Re: [rt-users] Viewing priorities in queues?
>
>
> Rob Mitzel writes:
>  > Just curious...is there any way that anyone knows of, in a
> queue listing, to
>  > view priorities of individual tickets without going into the
> specific ticket
>  > detail?  I've looked around for a way, but haven't found
> anything.  My boss
>  > kinda wants to see priorities. :)
>
> I've edited quite a few of the default views to reflect the
> fields that I'm
> interested in.  For example, the home page queries I've replaced the
> "requested" top 25 with "the top 25 unowned tickets."  In the case of
> actual search results however, you need to edit config.pm under
> %WebOptions.
>   -Matt
>