[rt-users] "On Steal" Notification

[David C. Troy]

Cool.  I was used to the old days when this was a built in feature.

Dave

=====================================================================
David C. Troy   [dave at toad.net]                   410-544-6193 Sales
ToadNet - Want to go fast?                        410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net

On Mon, 17 Dec 2001, Darrin Walton wrote:

>   |+ Is it possible to make RT notify the previous owner when a ticket is
>   |+ stolen by a new owner?  I have these two scrips installed right now
>   |+ globally:
>
> What about the OwnerChange script thats located at:
> http://www.fsck.com/pub/rt/contrib/2.0/OwnerChange/
>
> or the NotifyOldOwnwer, which is at:
> http://www.fsck.com/pub/rt/contrib/2.0/NotifyOldOwner/
>
> One of those should work for you.
>
> -darrin
>