[rt-users] RT statistics

Russ Johnson russj at dimstar.net
Thu Feb 1 00:39:16 EST 2001


Just so everyone knows, I've sent the modified script to both Jesse and
Kent. One way or another, it should get posted.

Russ Johnson
Stargate Online

http://www.dimstar.net
telnet://telnet.dimstar.net
ICQ: 3739685

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Russ Johnson
> Sent: Tuesday, January 30, 2001 8:03 PM
> To: rt at ghost.ntelos.net
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] RT statistics
>
>
> If anyone is interested, I've modified both versions of rtstats
> to use .png
> files instead of .gif.
>
> Since newer versions of the gd library don't support gif (copyright and
> royalty problems) anyone running versions of gd dating from about
> beginning
> to mid last year won't be able to use the gif version.
>
> Let me know how to get them to you, and I'll send them. I'd rather do this
> once, so if Jesse will host them, I can just send them to him.
>
> Russ Johnson
> Stargate Online
>
> http://www.dimstar.net
> telnet://telnet.dimstar.net
> ICQ: 3739685
>
> > -----Original Message-----
> > From: rt-users-admin at lists.fsck.com
> > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Jesse
> > Sent: Monday, January 22, 2001 5:36 PM
> > To: rt at ghost.ntelos.net
> > Cc: rt-users at lists.fsck.com
> > Subject: Re: [rt-users] RT statistics
> >
> >
> > As far as I know, nobody has yet done a "heavyweight" RRDtool backed RT
> > stats package.  there are a couple in ftp.fsck.com/pub/rt/contrib/
> > My favorite one is rtstats.zip.  It generates html and graphs.
> >
> > I've actually hacked on rtstats.zip a bit to add a few graphs
> > and generalize a bit of the code.  you can get my variant from:
> > http://www.fsck.com/~jesse/projects/rtstats-jesse.tar
> >
> > If it has issues, ask me or RT users, rather than troubling the original
> > author, who shouldn't be forced to deal with my hacks ;)
> >
> >         -jesse
> >
> > On Mon, Jan 22, 2001 at 06:28:35PM -0500, rt at ghost.ntelos.net wrote:
> > > Hey RTers,
> > > I was wondering if anyone had experimented with any sort of
> statistical
> > > data from RT. For example, if I wanted to see how many tickets were
> > > created in a particular queue for a month or if I wanted to
> see how many
> > > tickets a user had opened, closed, commented on, etc. I was
> wondering if
> > > anyone had done any work with something like RRDtool with a
> > cricket front
> > > end or if there was a better way to graph the use of RT. Just a side
> > > project that may impress my manager to stick with opensource vs. a
> > > commercial replacement in the future.
> > >
> > > Thanks,
> > >
> > > Ashby Gochenour
> > > NTELOS
> > > NOC
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> >
> > --
> > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> >
> > pretty soon we're going to HAVE to have hypertext mail!
> > 				--Tim Berners Lee. (8 Jan 1993 on www-talk)
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
>
>
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