[rt-users] Alias Error

[Frances Russell]

On 4 Feb 01, at 2:12, Vincent Paglione wrote:

> > In addition to needing the "correspond" (or comment or action) in
> > the /etc/aliases line, the error message you are getting sounds like
> > a SMRSH problem:
> > >Upon sending mail to support at domain.com from the server, I >get
> > >this
> > error
> > 
> > >"|/opt/rt/bin/rt-mailgate support"... Connecting to prog...
> > 
> > >"|/opt/rt/bin/rt-mailgate support"... Service unavailable
> 
> Well, I added a link to the rt-mailgate in the proper directory for
> SMRSH. Now when sending mail locally, I get this message back:
> 
> support at wdomain.com... Connecting to local...
> support at domain.com... Sent
> 
> I sent the mail successfully here, but it did not get properly aliased
> to the support account. Yet when I pipe a message to the program, it
> still works. Does anyone have an idea why this would not work?

My original comment still applies - did you put "correspond" in the 
/etc/aliases line?

Frances