[rt-users] [rt-users]keyword search by body

Chris Beaumont Chris_Beaumont at zdnet.com
Mon Feb 19 05:22:58 EST 2001








 i thought i posted this on friday but it looks like it never got out there
for some reason!?!

anyway :

>Right the LAN's back up now so i cant go home =o( but on the plus side i
got the script....

>I may have misled people a bit in that this isnt a search script which
integrates into RT, rather grabs the listings stored in >the
/install-path/rt/transactions/ dirs and performs a rudimentary keyword
search. It then provides a link to the RT Ticket >viewer *BUT* you must be
logged in to see it, otherwise you will be taken to the RT login screen. I
wrote it in an afternoon >and its one of my first efforts at Perl so
forgive me if its a little simplistic. If anyone comes up with
improvements, please >mail them back onto the list so i can integrate them.
Enjoy =o)

>btw - my rt install sits in /usr/local/rt/ and therefore i installed this
script in /usr/local/rt/bin/cgi/

>Comments welcome.

>Chris Beaumont,
>Developer, AdOps, ZDNet UK.



Steve Sobol <sjsobol at NorthShoreTechnologies.net>
16/02/2001 17:40

To: bill at daze.net, rt-users at lists.fsck.com
cc:
bcc: Chris Beaumont/CTG/LON/ZDNEUR
Subject: Re: [rt-users] [rt-users]keyword search by body


[IMAGE]
bill at daze.net wrote:

> > The reason i asked is because I have written some code that will
acomplish
> > this. If anyone would like it (keyword search by body), drop me a line
and
> > I will publish it on the list.
>
> I think it would be a step in the right direction to continue that very
> discussion... so go ahead, post away!

<AOL>
What he said
</AOL>



--
Steve Sobol, BOFH, President 888.480.4NET 866.DSL.EXPRESS 216.619.2NET
North Shore Technologies Corporation http://NorthShoreTechnologies.net
JustTheNet/JustTheNet EXPRESS DSL (ISP Services) http://JustThe.net
mailto:sjsobol at NorthShoreTechnologies.net Proud resident of Cleveland, Ohio

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