[rt-users] ticket response via email

[Eric Goodman]

>It's a known bug that you shouldn't have spaces or tabs in your $rtname
>(set to site.com in the example above).

Oh. I see.

Then how does one go about changing the site name in an existing install?

I know this isn't supposed to be done for various reasons, but I'm 
already putting stripmime in place and we're a fairly small 
installation. I would be happy to munge stripmime to change the old 
site name to the new one in the subject lines before passing it on to 
RT until the old name gets flushed out of the system.

--- Eric