[rt-users] RT questions

[Jesse]

On Thu, Feb 01, 2001 at 09:24:12AM +0900, sakou at jp.fujitsu.com wrote:
> 
> Hi,
> 
> I have some question about RT.
> 
> 1.Can you get a graphic chart?

I've generated graphical charts of RT statistics using the rtstats tool (two versions are available. one from http://fsck.com/pub/rt/contrib and one from http://fsck.com/~jesse/projects/)
> 
> 2.Can you attach any type of file (ascii,binary) to a bug report?

With RT 1.0.x, you'll need the stripmime package from http://fsck.com/pub/rt/contrib.  With RT2 (which is currently in development and available in snapshot
release form at http://fsck.com/pub/rt/devel/), binary files can be attached
to any incoming message natively.

> 
> 3.Is it possible to add a new field to form of a bug report? (ex. FREQUENCY,VERSION,,,)

There isn't really an easy way to do this in RT1.  RT2 has support for things
like this.


        Jesse
> 
> Thanks
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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