[rt-users] RT-2.0.0: webui problem

lao nightwolf lao_nightwolf at hotmail.com
Thu Jul 5 07:24:04 EDT 2001


hELLO,

If I look at my apache error_log then I see the following rule appear:

[Thu Jul  5 07:21:07 2001] [error] Undefined subroutine &HTML::Mason::handler called.

Everytime when I do a refresh of my browser I still get Internal Server Error.

Sorry for posting so much, but I hope you can do something with all this information to help me any further.

I also installed HTML::Mason version 0.896 instead of the final 1.03 where I got errors on .. with the 0.896 these errors are gone.

Thanks for any help!
Kevin



----- Original Message -----
From: lao nightwolf
Sent: Thursday, July 05, 2001 9:48 AM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] RT-2.0.0: webui problem


Hello,

I check the compilation of HTML::Mason module again and while running make
test I get following errors:

[root at rock HTML-Mason-1.03]# make test
PERL_DL_NONLAZY=1 /usr/bin/perl -Iblib/arch -Iblib/lib
-I/usr/lib/perl5/5.6.0/i386-linux -I/usr/lib/perl5/5.6.0 -e 'use
Test::Harness qw(&runtests $verbose); $verbose=0; $ENV{MASON_VERBOSE}=0;
$ENV{MASON_VERBOSE}=0; $ENV{PORT}=80;
$ENV{APACHE_DIR}=q^/root/HTML-Mason-1.03/t^; runtests @ARGV;' t/*.t
t/01-syntax.........ok
t/02-sections.......ok
t/03-mc.............ok
t/04-misc...........ok
t/05-request........ok
t/06-parser.........ok
t/07-interp.........ok
t/08-ah.............
Testing whether Apache can be started
Waiting for httpd to start.
Killing httpd process (6601)
Waiting for previous httpd to shut down

Executing /root/HTML-Mason-1.03/t/httpd -DCGI -f
/root/HTML-Mason-1.03/t/httpd.conf
Waiting for httpd to start.
t/08-ah.............NOK 13Killing httpd process (6608)
Waiting for previous httpd to shut down
Executing /root/HTML-Mason-1.03/t/httpd -DCGI_no_handler -f
/root/HTML-Mason-1.03/t/httpd.conf
Waiting for httpd to start.
t/08-ah.............NOK 23Killing httpd process (6617)
Waiting for previous httpd to shut down
Executing /root/HTML-Mason-1.03/t/httpd -Dmulti_config -f
/root/HTML-Mason-1.03/t/httpd.conf
Waiting for httpd to start.
t/08-ah.............ok 27/27Killing httpd process (6625)
Waiting for previous httpd to shut down
FAILED tests 1-7, 10-17, 19-26
        Failed 23/27 tests, 14.81% okay
t/09-component......ok
t/10-cache..........ok
t/11-inherit........ok
t/12-taint..........ok
t/13-errors.........ok
Failed Test  Status Wstat Total Fail  Failed  List of failed
-------------------------------------------------------------------------------
t/08-ah.t                    27   23  85.19%  1-7, 10-17, 19-26
Failed 1/13 test scripts, 92.31% okay. 23/115 subtests failed, 80.00% okay.
make: *** [test_dynamic] Error 29

Does someone know if this has something to do with my problem?

Thank you!
lao

>
>Hello,
>
>After installing the Storable.pm module I don't get any error message
>anymore while restarting apache or doing a configtest of it (i'll get
>syntax
>ok)
>
>this is my httpd.conf entry:
>
><VirtualHost _default_>
>DocumentRoot "/etc/httpd/htdocs/rt2/WebRT/html"
>ServerName ticket.domain.com
>PerlModule Apache::DBI
>#PerlRequire /etc/httpd/htdocs/rt2/bin/webmux.pl
>SetHandler perl-script
>PerlHandler RT::Mason
></VirtualHost>
>
>When I request the webui on my browser I get 'internal server error'.  Very
>difficult now to find a solution on what's wrong.
>
>What I know is when installing the CPAN prerequiries I had three modules
>who
>failed if I did a make test.
>
>These were:
>
>IO-stringy
>HTML::Parser
>MIME::tools
>
>Could this have something to do with it?  They're installed and found by
>testdeps...
>
>I'm getting pretty desperate now..
>
>Thanks for any help that follows!
>lao
>
>
>>
>>hello,
>>
>>I just installed all pre-requiries:
>>
>>perl testdeps -warn mysql
>>Checking for DBI 1.16 ...found
>>Checking for DBIx::DataSource 0.02 ...found
>>Checking for DBIx::SearchBuilder 0.39 ...found
>>Checking for HTML::Entities...found
>>Checking for MLDBM...found
>>Checking for Net::Domain...found
>>Checking for Net::SMTP...found
>>Checking for Params::Validate 0.02 ...found
>>Checking for HTML::Mason 0.896 ...found
>>Checking for CGI::Cookie 1.06 ...found
>>Checking for Apache::Session 1.53 ...found
>>Checking for Date::Parse...found
>>Checking for Date::Format...found
>>Checking for MIME::Entity 5.108 ...found
>>Checking for Mail::Mailer 1.20 ...found
>>Checking for Getopt::Long 2.24 ...found
>>Checking for Tie::IxHash...found
>>Checking for Text::Wrapper...found
>>Checking for Text::Template...found
>>Checking for File::Spec 0.8 ...found
>>Checking for Errno...found
>>Checking for File::Temp...found
>>Checking for Log::Dispatch 1.6 ...found
>>Checking for DBD::mysql 2.0416 ...found
>>
>>this seems to be okay.. i also re-installed apache from the tarball with
>>mod_perl 1.25, I installed it as follows:
>>
>>perl Makefile.PL \
>>EVERYTHING=1 \
>>APACHE_SRC=../apache_1.3.19/src \
>>USE_APACI=1 \
>>PREP_HTTPD=1 \
>>DO_HTTPD=1
>>
>>make
>>make install
>>
>>I installed apache as follows:
>>
>>./configure --prefix=/usr/local/apache --enable-module=so
>>--enable-module=vhost_alias --activate-module=src/modules/perl/libperl.a \
>>--enable-module=perl
>>make
>>make install
>>
>>RT installed without any problems but when adding those four rules in
>>apache
>>:
>>
>>PerlModule Apache::DBI
>>PerlRequire /path/to/rt2/bin/webmux.pl
>>SetHandler perl-script
>>PerlHandler RT::Mason
>>
>>When I restart the webserver I get following error:
>>
>>[Wed Jul  4 04:48:38 2001] [error] Can't locate Storable.pm in @INC (@INC
>>contains: /etc/httpd/htdocs/rt2/etc /etc/httpd/htdocs/rt2/lib
>>/usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0
>>/usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0
>>/usr/lib/perl5/site_perl . /etc/httpd/ /etc/httpd/lib/perl) at
>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line
>>14.
>>BEGIN failed--compilation aborted at
>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line
>>14.
>>Compilation failed in require at
>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.
>>BEGIN failed--compilation aborted at
>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.
>>Compilation failed in require at /etc/httpd/htdocs/rt2/bin/webmux.pl line
>>81.
>>BEGIN failed--compilation aborted at /etc/httpd/htdocs/rt2/bin/webmux.pl
>>line 81.
>>Compilation failed in require at (eval 5) line 1.
>>
>>Syntax error on line 1244 of /etc/httpd/conf/httpd.conf:
>>Can't locate Storable.pm in @INC (@INC contains: /etc/httpd/htdocs/rt2/etc
>>/etc/httpd/htdocs/rt2/lib /usr/lib/perl5/5.6.0/i386-linux
>>/usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux
>>/usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /etc/httpd/
>>/etc/httpd/lib/perl) at
>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line
>>14.
>>BEGIN failed--compilation aborted at
>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line
>>14.
>>Compilation failed in require at
>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.
>>BEGIN failed--compilation aborted at
>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.
>>Compilation failed in require at /etc/httpd/htdocs/rt2/bin/webmux.pl line
>>81.
>>BEGIN failed--compilation aborted at /etc/httpd/htdocs/rt2/bin/webmux.pl
>>line 81.
>>Compilation failed in require at (eval 5) line 1.
>>
>>
>>Can someone help me with this?
>>
>>Thank you very much!
>>
>>lao
>>lao_nightwolf at hotmail.com
>>
>>_________________________________________________________________________
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>
>_________________________________________________________________________
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>
>
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