[rt-users] Email calls to RT with multiple requestors?

Jesse jesse at fsck.com
Thu Jul 5 11:13:36 EDT 2001


You might want to look at the enhanced-mailgate in 
ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/

It would allow you to embed pseudo-headers in the message like

RT-Requestor: jane at example.com
RT-Requestor: john at sample.com


On Thu, Jul 05, 2001 at 01:21:36PM +0100, Alec Cormack wrote:
> If I create a request through the RT web interface I can have 2 or more requestors.  I would like to do this with calls emailed to RT (version 2.0).  Is this possible?  I have tried playing with the email reply to field - but I can't work out the syntax. 
> 
> Please can someone help?
> 
> Alec Cormack
> email: Alec.cormack at city-link.co.uk
> 
> 
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