[rt-users] RT2 installation problems (apache configuration)

[Roland von Herget]

Hi Trevor,

I've seen things like this with mod_perl+php4 where php4 is compiled
against other mysql headers than DBI::mysql. Look in your main apache
error log: any lines like this ?
[Fri Mar 30 14:34:40 2001] [notice] child pid 742 exit signal Segmentation
fault (11)

ok, but there are a lot of other possibilities, too !
As possible solution remove as much modules as possible from your apache
config (php3, php4, ...)


Greetings,

Roland

On Fri, 6 Jul 2001, Trevor Sky Garside wrote:

> I've scoured and can't find anything that applies... :(
> 
> It's interesting -- I've got a different issue occurring now...  it appears
> that Mason isn't working at all.  When I try to load a page I've set to be
> handled by RT::Mason, my web browser reports an invalid response from
> server.  If I telnet to the server on port 80, and issue the proper GET
> line, I get nothing in return - just a disconnection from host.
> 
> Does anybody know anything at all about Mason, and any ways I might be able
> to test it??
> 
> Aaaaargh!!
> 
> Trevor Sky Garside
> <trevor at trevorsky.com>
> 
> 
> 
> ----- Original Message -----
> From: "Jesse" <jesse at fsck.com>
> To: "Trevor Sky Garside" <rt-list at trevorsky.com>
> Sent: Thursday, July 05, 2001 7:53 PM
> Subject: Re: [rt-users] RT2 installation problems (apache configuration)
> 
> 
> > you might want to look through the recent archives of the list. They
> > speak to a lot of these issues you've had.
> >
> >
> > On Thu, Jul 05, 2001 at 04:09:20PM -0700, Trevor Sky Garside wrote:
> > > I have hacked my way through getting RT2 to install on my system, but I
> > > can't get the Apache config to work properly.  Apache appears to be
> ignoring
> > > the Perl handler.  Here is my VirtualHost line from httpd.conf:
> > >
> > > <VirtualHost my.ip.address>
> > >  DocumentRoot /opt/rt2/WebRT/html
> > >  ServerName rt.mydomainname
> > >  PerlModule Apache::DBI
> > >  PerlRequire /opt/rt2/bin/webmux.pl
> > >  ErrorLog /opt/rt2/logs/apache-error.log
> > >
> > >  <Location />
> > >   SetHandler perl-script
> > >   PerlHandler RT::Mason
> > >  </Location>
> > > </VirtualHost>
> > >
> > > (I have removed my domain name and IP because I don't want random people
> > > poking around an unfinished installation... ;)
> > >
> > > I have confirmed that Apache is basically ignoring the SetHandler line
> > > because it does the same thing no matter what is listed there -- at the
> > > moment, it is set to SetHandler your-mom - no error flagged when apache
> > > starts up, and it merely spits out the plain HTML instead of processing
> it
> > > through Mason.
> > >
> > >
> > > As a side note, I had *severe* trouble getting this program to install
> at
> > > all.  Does anybody have any installation notes from their RT2 install?
> I'd
> > > like to see if others had the same troubles I did.
> > >
> > > Installed on a RedHat 7.1 system, MySQL was installed using the RPMs.
> > > Running make fixdeps actually downloaded and built a new Perl, which has
> > > been an unrelated source of many headaches.
> > >
> > > Thanks for any help anybody can provide.
> > >
> > > Trevor Sky Garside
> > > <trevor at trevorsky.com>
> > >