[rt-users] Web.pm: Limit requestor email

Roland von Herget rherget at xebec.de
Tue Jul 10 12:22:57 EDT 2001


Hmmm,

ok than I have another problem, we create tickets via web UI and put
something like 'aaaa bbbb xy-34232' into the requestors field.
now I want to find this record, I know only 'bbbb'.
If I type 'bbbb' into search after requestors email (using 'Contains'), I
get no matches. (I also tried find '%bbbb%')
what can I do for getting this working ?
where do I have to start ?

Thanks,

Roland


On Tue, 10 Jul 2001, Jesse wrote:

> The debug comment got pulled because there wasn't a bug in the code.
> The UI was slightly misleading. That'll be fixed in 2.0.1 (It's fixed in CVS
> now)
> 
>         -j
> 
> On Tue, Jul 10, 2001 at 02:38:53PM +0200, Roland von Herget wrote:
> > Hi all,
> > 
> > I've a problem:
> > 
> > we are using rt-2.0.0 in production now and have the problem that we can't
> > search for requestors emails via the Web interface:
> > I found this in Web.pm:
> > 
> > line 215:
> > # {{{ Limit requestor email
> > #TODO this doesn't work
> >     
> > if ($args{ARGS}->{'ValueOfRequestor'} ne '') {
> >  my $alias=$session{'tickets'}->LimitRequestor (
> > 			       VALUE => $args{ARGS}->{'ValueOfRequestor'},
> > 			       OPERATOR => $args{ARGS}->{'RequestorOp'},
> > 			      );
> > 	
> > }
> > # }}}
> > 
> > ok the TODO: line tells all I think. 
> > In the current cvs version this TODO line isn't there any longer, but I
> > can't find any related fixes in the current cvs version.
> > 
> > Does this work in the cvs version ?
> > Which fixes do I have to apply to rt-2.0.0 for fixing it ?
> > 
> > 
> > Thanks a lot,
> > 
> > Roland





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