[rt-users] Performance problems

Trevor Sky Garside rt-list at trevorsky.com
Sat Jul 14 19:59:07 EDT 2001


What kind of hardware are you running?

My first successful install of WebRT2 was on an old machine, P233 with 64MB
RAM.  It performed very badly -- about 5-10 seconds per page.  I'm now
running it on a production system which has a P3-900, 256MB RAM and it takes
microseconds to generate a page.

Hope this helps...

Trevor Sky Garside
<trevor at trevorsky.com>


----- Original Message -----
From: "Manuel Linsmayer" <manuel.linsmayer at expersite.com>
To: <rt-users at lists.fsck.com>
Sent: Saturday, July 14, 2001 4:34 PM
Subject: [rt-users] Performance problems


> Hi!
>
> I installed Request Tracker (2.0.1). Everything works correct, but the
> performance of the web interface is _very_ poor. I've to wait four
> seconds for every page.
>
> I'm not sure whether this issue is caused by RT2 itself, or by a Perl
> module or the MySQL database. Maybe somebody out there can help me.
>
> Here is what 'make testdeps' says:
>
> Checking for DBI 1.16 ...found
> Checking for DBIx::DataSource 0.02 ...found
> Checking for DBIx::SearchBuilder 0.40 ...found
> Checking for HTML::Entities...found
> Checking for MLDBM...found
> Checking for Net::Domain...found
> Checking for Net::SMTP...found
> Checking for Params::Validate 0.02 ...found
> Checking for HTML::Mason 0.896 ...found
> Checking for CGI::Cookie 1.06 ...found
> Checking for Apache::Session 1.53 ...found
> Checking for Date::Parse...found
> Checking for Date::Format...found
> Checking for MIME::Entity 5.108 ...found
> Checking for Mail::Mailer 1.20 ...found
> Checking for Getopt::Long 2.24 ...found
> Checking for Tie::IxHash...found
> Checking for Text::Wrapper...found
> Checking for Text::Template...found
> Checking for File::Spec 0.8 ...found
> Checking for Errno...found
> Checking for File::Temp...found
> Checking for Log::Dispatch 1.6 ...found
> Checking for DBD::mysql 2.0416 ...found
>
> I'm using Apache 1.3.20, MySQL 3.23.32 and mod_perl 1.26.
>
> And here's what I have in httpd.conf (inside VirtualHost).
>
> Alias /rt2/ "/usr/local/rt2/WebRT/html/"
> <Location "/rt2">
>   PerlModule Apache::DBI
>   PerlRequire "/usr/local/rt2/bin/webmux.pl"
>   SetHandler perl-script
>   PerlHandler RT::Mason
> </Location>
>
> Btw, I'm using MySQL very intensively, so it should work fine.
>
> Thanks,
>   Manuel
>
> --
> Manuel Linsmayer  <manuel.linsmayer at expersite.com>
> Fingerprint  BDA6 8884 A5F3 D8D7 5D77  C183 13F8 5E16 357E 36FD
>
>
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