[rt-users] Import from 1.07 to 2.0.1 fails...

Torsten Fellhauer Torsten.Fellhauer at ixpoint.de
Mon Jul 16 11:05:02 EDT 2001


Yes, I did - and I also run the latest import-script...

Torsten

Jesse wrote:

> hrm. that's what I thought I fixed in 2.0.1.  are you sure you set your
> 'default queue' properly?
>
> On Fri, Jul 13, 2001 at 04:55:36PM +0200, Torsten Fellhauer wrote:
> > Hi,
> >
> > when I try to import the data from RT 1.0.7 to RT 2.0.1, the import
> > script fails when starting to import the transactions...
> >
> > Log output:
> >
> > RT::User=HASH(0x752cf8)->HasQueueRight Couldn't find a queue id at
> > /intranet/rt2/lib//RT/User.pm line 609
> >         RT::User::HasQueueRight('RT::User=HASH(0x752cf8)', 'TicketObj',
> > 'RT::Ticket=HASH(0x7e17ec)', 'Right', 'ShowT
> > icket') called at /intranet/rt2/lib//RT/Ticket.pm line 2803
> >         RT::Ticket::HasRight('RT::Ticket=HASH(0x7e17ec)', 'Principal',
> > 'RT::User=HASH(0x752cf8)', 'Right', 'ShowTick
> > et') called at /intranet/rt2/lib//RT/Ticket.pm line 2774
> >         RT::Ticket::CurrentUserHasRight('RT::Ticket=HASH(0x7e17ec)',
> > 'ShowTicket') called at /intranet/rt2/lib//RT/T
> > icket.pm line 2724
> >         RT::Ticket::_Value('RT::Ticket=HASH(0x7e17ec)', 'EffectiveId')
> > called at /usr/local/lib/perl5/site_perl/5.6.
> > 1/DBIx/SearchBuilder/Record.pm line 406
> >
> > DBIx::SearchBuilder::Record::AUTOLOAD('RT::Ticket=HASH(0x7e17ec)')
> > called at /intranet/rt2/lib//RT/Ticket.pm
> >  line 91
> >         RT::Ticket::Load('RT::Ticket=HASH(0x7e17ec)', 29) called at
> > /intranet/rt2/lib//RT/Record.pm line 96
> >         RT::Record::Create('id', 1, 'EffectiveId', 1, 'Queue', 7,
> > 'Owner', 2, ...) called at /intranet/rt2/lib//RT/T
> > icket.pm line 449
> >         RT::Ticket::Import('RT::Ticket=HASH(0x7e17ec)', 'id', 1,
> > 'Queue', 'Birkel', 'Status', 'resolved', 'Requestor
> > ', ...) called at ./import-1.0-to-2.0 line 435
> >         main::MigrateTickets() called at ./import-1.0-to-2.0 line 72
> > 1_HasRight called without an AppliesTo object
> >
> >
> > Thank you
> >   Torsten
> >
> > --
> > _________________________________________________
> >
> >   Dipl.-Inform.(FH) Torsten Fellhauer
> >   iXpoint Informationssysteme GmbH
> >   Daimlerstrasse 3
> >   76275 Ettlingen, Germany
> >   Phone: +49 7243 3775-0, Fax: +49 7243 3775-77
> >   Email: Torsten.Fellhauer at ixpoint.de
> >   WWW:   http://www.ixpoint.de
> > _________________________________________________
> >
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
>
> ...realized that the entire structure of the net could be changed to be made
> more efficient, elegant, and spontaneously make more money for everyone
> involved. It's a marvelously simple diagram, but this form doesn't have a way
> for me to draw it.  It'll wait.                                 -Adam Hirsch

--
_________________________________________________

  Dipl.-Inform.(FH) Torsten Fellhauer
  iXpoint Informationssysteme GmbH
  Daimlerstrasse 3
  76275 Ettlingen, Germany
  Phone: +49 7243 3775-0, Fax: +49 7243 3775-77
  Email: Torsten.Fellhauer at ixpoint.de
  WWW:   http://www.ixpoint.de
_________________________________________________




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