[rt-users] Another problem with mailgate

[Robin Marshall]

Thanks Phil,

That fixed part of the problem, now I'm suffering another apparently common
problem.

I initially had sendmail 8.11.4 installed which apparently causes the
following error to occur:

The original message was received at Wed, 18 Jul 2001 15:44:26 +0800
from staff-mail.highway1.com.au [203.32.127.95]
----- The following addresses had permanent fatal errors -----
"|/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"
(reason: 2)
(expanded from: <rt at dogmatix.highway1.com.au>)

----- Transcript of session follows -----
Can't locate config.pm in @INC (@INC contains: /usr/local/rt2/etc
/usr/local/rt2/lib /usr/lib/perl5/5.6.1/i686-linux /usr/lib/perl5/5.6.1
/usr/lib/perl5/site_perl/5.6.1/i686-linux /usr/lib/perl5/site_perl/5.6.1
/usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at
/usr/local/rt2/lib/RT/Interface/Email.pm line 81.

BEGIN failed--compilation aborted at
/usr/local/rt2/lib/RT/Interface/Email.pm line 81.
Compilation failed in require at /usr/local/rt2/bin/rt-mailgate line 18.
BEGIN failed--compilation aborted at /usr/local/rt2/bin/rt-mailgate line 18.
554 5.3.0 "|/usr/local/rt2/bin/rt-mailgate --queue support --action
correspond"... unknown mailer error 2


I removed sendmail 8.11.4 and replaced it with 8.10.2, also resulting in the
same problem. I noticed that Lars Leuchter has a similar problem, have you
Lars, or anyone else found a solution?

Thanks,
Robin

----- Original Message -----
From: "Phil Homewood" <pdh at lineo.com>
To: "Robin Marshall" <robin2 at staff.highway1.com.au>
Cc: <rt-users at lists.fsck.com>
Sent: Wednesday, July 18, 2001 3:26 PM
Subject: Re: [rt-users] Another problem with mailgate


> Robin Marshall wrote:
> > ----- The following addresses had permanent fatal errors -----
> > "/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"
> > (reason: can't create (user) output file)
> > (expanded from: <rt at dogmatix.highway1.com.au>)
>
> You're missing a pipe. Try:
>
> "|/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"
>
>
>