[rt-users] Can't locate config.pm

[marchuk at ee.washington.edu]

I am now getting an error when trying to send to rt. 
It does not look like a permission problem nor a sendmail problem, I
checked both.

Thanks.


Aliases:
rt:     |"/home/rt2/bin/rt-mailgate --queue helpdesk --action correspond"
rt-comment:      |"/home/rt2/bin/rt-mailgate --queue helpdesk --action
comment"

Here's the error:

   ----- The following addresses had permanent fatal errors -----
|"/home/rt2/bin/rt-mailgate --queue helpdesk --action correspond"
    (reason: 2)
    (expanded from: <rt at babylon.ee.washington.edu>)
 
   ----- Transcript of session follows -----
Can't locate config.pm in @INC (@INC contains: /home/rt2/etc /home/rt2/lib
/usr/local/lib/perl5/5.6.1/i686-linux
/usr/local/lib/perl5/5.6.1 /usr/local/lib/perl5/site_perl/5.6.1/i686-linux
/usr/local/lib/perl5/site_perl/5.6.1
/usr/local/lib/perl5/site_perl .) at /home/rt2/lib/RT/Interface/Email.pm
line 81.
BEGIN failed--compilation aborted at /home/rt2/lib/RT/Interface/Email.pm
line 81.
Compilation failed in require at /home/rt2/bin/rt-mailgate line 18.
BEGIN failed--compilation aborted at /home/rt2/bin/rt-mailgate line 18.
554 5.3.0 |"/home/rt2/bin/rt-mailgate --queue helpdesk --action
correspond"... unknown mailer error 2

*****************************
Walter Marchuk
Senior Computer Specialist
University of Washington
Electrical Engineering
Room: 307g
206-221-5421
marchuk at ee.washington.edu
*****************************