[rt-users] Problem creating tickets...

Feargal Reilly feargal at online.thecia.ie
Mon Jun 11 11:43:55 EDT 2001


Maybe it's my headcold, but isn't that an RTv1 error message?
Did you do a newaliases? 

-Feargal.

    _/_/_/ _/_/_/  _/_/_/  Feargal Reilly,
   _/       _/   _/    _/  Systems Administrator,
  _/       _/   _/_/_/_/   The Communications Interactive Agency.
 _/_/_/ _/_/_/ _/    _/    Phone: +353-86-8732249.


     On Mon, Jun 11, 2001 at 03:05:13PM +0100, Russell G H. Foster wrote:
     > Hi All,
     > 	I've just installed rt2 on a box and imported all my rt1.0
     > tickets. Now I've RTFM'ed but am having trouble creating tickets...
     > 
     > In the /etc/aliases I have put 
     > 
     > rt2-comment: "|/opt/rt2/bin/rt-mailgate --queue tickets --action comment
     "
     > rt2:         "|/opt/rt2/bin/rt-mailgate --queue tickets --action
     > correspond"
     > 
     > but whenever I send a mail to rt2 at host.com I get back the following...
     > 
     > -------------------------------------------------
     > 
     > There has been an error:
     > There has been an error with your request:
     > 
     > 
     > Your message is reproduced below:
     > 
     > test
     > 
     > -------------------------------------------------
     > 
     > What am I missing? I can create tickets via the web interface and
     > everthing else seems fine.
     > 
     > TIA
     > 
     > Rus
     > 
     > Russell Foster	        EMEA IT UNIX Bod	  ATG (www.atg.com)
     > MOB: +44 774 8624680    "In a world without walls and fences, who 
     > DDI: +44 1189 565010    needs Windows and Gates ?" - Dino Esposito.
     >                  GnuPG Key http://www.b0fh.co.uk/gpg.pub
     > 
     > 
     > 
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