[rt-users] Template tokens ?

[Jesse]

It's a major design change. It's not going to be fixed in the near future.
You might be able to construct a bit of code that will pull the last transaction with an attachment out of the DB.

        -j


On Mon, Jun 25, 2001 at 03:41:13PM +0200, Bas Toonk wrote:
> Hmm oke, is there a tempory work arround for it ?
> And do you know how long it take's to get it fixxed ?
> Mayby with a little help from you i can fix it ?
> 
> - Bas Toonk
> 
> On Monday 25 June 2001 15:15, Jesse wrote:
> > The problem you're running into is that the Comments or Correspondence
> > transaction is actually seperate from the "Resolved" transaction. There
> > isn't an easy way to fix this yet.
> >
> > On Mon, Jun 25, 2001 at 02:16:40PM +0200, Bas Toonk wrote:
> > > Hi,
> > >
> > > I have a script: OnResolve NotifyAllWatchers with template Resolved.
> > > And a standard template:
> > >
> > > ----
> > > Subject: Ticket Resolved
> > >
> > > According to our records, your request has been resolved. If you have any
> > > further questions or concerns, please respond to this message.
> > > ---
> > >
> > > When i close a ticket and i fill in the answer of a question
> > > (task,problem) And click on submit.  The requester and the Queue admin
> > > get email.
> > >
> > > Now i'am searching for a variable (or token)  that get's the message
> > > content, (the answer of a question (task,problem)) and puts it in the
> > > template. so that this content is beeing emailed to the requester and
> > > queue admin.
> > >
> > > I have tried the following but none of these helped.
> > > {$Transaction->Message()}
> > > {$Transaction->Content()}
> > > {$Ticket->Transactions()}
> > >
> > > Who can help me ?
> > >
> > > Greetings,
> > > Bas Toonk
> > > B.Toonk at zx.nl
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> 
> -- 
> Mvg. Bas Toonk
> Kennisnet Beheer
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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									-Tanj