[rt-users] Installation problems

Derek Buttineau derek at csolve.net
Fri Jun 29 15:57:03 EDT 2001


I'm having an issue at the tail end of the RT2 installation, everything installed fine, however when I try to bring up the Admin web interface or login using an account I created at command line, I end up with a 500 server error..

The Apache logs show the following:

[Fri Jun 29 19:25:31 2001] [error] Function CGI::Object::unescape does not exist at /usr/local/lib/perl5/5.6.1/CGI.pm line 112
[Fri Jun 29 19:41:58 2001] [error] Can't call method "unescape" on an undefined value at /usr/local/lib/perl5/5.6.1/CGI.pm line 112.
[Fri Jun 29 19:42:05 2001] [error] Can't call method "unescape" on an undefined value at /usr/local/lib/perl5/5.6.1/CGI.pm line 112.
[Fri Jun 29 19:42:06 2001] [error] Function CGI::Object::unescape does not exist at /usr/local/lib/perl5/5.6.1/CGI.pm line 112
[Fri Jun 29 19:42:13 2001] [error] Function CGI::Object::unescape does not exist at /usr/local/lib/perl5/5.6.1/CGI.pm line 112

RT log in /tmp shows the following as well:

Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.
Attempt to free unreferenced scalar.

Any suggestions as to what I have missed?

Regards,

Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet Services
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