[rt-users] Problem with rt 1.3.47 and rt-mailgate

[Jesse]

RT 1.3.47 is development code. For now, you want to be using RT 1.0.7
in production.


On Mon, Mar 05, 2001 at 07:11:03PM +0100, Joakim Adolfsson wrote:
> On Mon, 5 Mar 2001, D. Joe Anderson wrote:
> 
> > > But I want to use this ticket system for our support department and make
> > > it possible for our users to send emails to us, get a ticketnumber and be
> > > updated on the ticket status etc. But when a user who is not registered as
> > > a user in Rt tries to send an email to the ticket system the user gets a
> > > mail back with the content (Ticket creation faild". 
> > 
> > Have you selected this option?
> > 
> > Access Control
> > 
> >    [X] Allow non-members to create requests
> > 
> > 
> > You mention below setting other options, but not this one.
> > 
> > --Joe
> 
> Hi Joe. I haven't seen any option like this one whitch I think should
> solve my problem. I have checked both the rights on queue -> General ->
> users and groups but no option like this one there. I've allso check
> global -> group rights -> Everyone and Requestor.
> 
> -- 
> Greetings!
> 
> __________________________________________________________________________
> Joakim Adolfsson  Phone: +46 (0)8 59828125  EMail: jocke at sightcon.se
> Systems engineer       : +46 (0)70 7713100  Web  : http://www.sightcon.se
> SightCon HB	  Fax  : +46 (0)70 7113100  ICQ# : 14239842
> 
> 
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> 

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Just let me at it!"  Eichin standing calmly by with something 
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