[rt-users] Display tickets on a web form

[Russell Foster]

Hi All,
	I am trying to write a web page page that allows end users to
display their ticket. I am using the following sort of code...

open (IN,"/opt/rt/bin/rt -show $ticket_no|")
while (<IN>)
	{
	print $_;
	}
close(IN);

What is happening is that I am getting the following error

"Welcome to Request Tracker 1.0.7 
You don't have permission to display request #123 "

Which I admit is obvious so I added a users called apache (the username
the web server is running under) and gave the user permission to view
tickets. But it still doesn't work. Could anyone give me some sort of
insight to what is going on?

Cheers

Rus
--

Russell Foster
EMEA IT Unix Systems Administrator
Art Technology Group

LISTER : The red, green, and blue alert signs are all flashing! What the smeg is
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