[rt-users] Reply Mail

Jesse jesse at fsck.com
Tue Mar 27 03:08:00 EST 2001


One way to check is to point RT at sendmail_wrapper rahter than sendmail
and write a sendmail_wrapper which logs to a file and echos everything
to the real sendmail


On Mon, Mar 26, 2001 at 03:11:24PM +0100, Russell Foster wrote:
> Hi,
> 	Seems to be on replying wether the messages is quoted or not. We
> are getting stuff like this
> 
> Oringinally
> 
> "Hi,
> 	Yes we have looked at your problem blah blah blah.
> 
> 	Fix if by blah...."
> 
> Which is being recived as
> 
> "Hi. Yes we have looked at your problem blah blah blah.Fix if by blah..."
> 
> Personally I am thinking that it might be the MTA but I can't reproduce it
> by telneting to port 25 on the box. I do run stripmime as well but I don't
> see (if at all) why that should be messing up outgoing replies..
> 
> rus
> 
> Russell Foster
> EMEA IT Unix Systems Administrator
> Art Technology Group
> www.atg.com
> 
> LISTER : The red, green, and blue alert signs are all flashing! What the smeg is
> happening?
> KRYTEN : Well, either we're under attack, sir, or we're having a disco.
> 		Red Dwarf Season VII - Stoke Me A Clipper
> 
> 
> On Mon, 26 Mar 2001, Jesse wrote:
> 
> > That _should_ be kosher. Where are newlines being omitted?
> > 
> > 
> > On Mon, Mar 26, 2001 at 09:59:37AM +0100, Russell Foster wrote:
> > > Hi All,
> > > 	I've got RT up and working but am having trouble with email
> > > replys. The issue seems to be that carriage return are being omitted and
> > > wondered if anyone could give any input. I am at the moment using postfix
> > > and the following...
> > > 
> > > MAIL_PROGRAM            =       /usr/sbin/sendmail
> > > MAIL_OPTIONS            =       -oi -t
> > > 
> > > Are there any known problems like this?
> > > 
> > > cheers
> > > 
> > > rus
> > > 
> > >  Russell Foster
> > > EMEA IT Unix Systems Administrator
> > > Art Technology Group
> > > www.atg.com
> > > 
> > > LISTER : The red, green, and blue alert signs are all flashing! What the smeg is
> > > happening?
> > > KRYTEN : Well, either we're under attack, sir, or we're having a disco.
> > > 		Red Dwarf Season VII - Stoke Me A Clipper
> > > 
> > > 
> > > On Mon, 26 Mar 2001, Frank Wagner wrote:
> > > 
> > > > 
> > > > 
> > > > 
> > > > 
> > > > Hello,
> > > > 
> > > > i am using Version 1.0.7 of rt and Sendmail 8.10. I have set smarthost feature.
> > > > Now all mail from rt is comming from rt at host.domain.com but i want it to look
> > > > like rt at domain.com. in /opt/rt/etc/config.pm i set the following:
> > > > 
> > > > rtname=domain.com
> > > > host=localhost
> > > > mail_alias=support at domain.com
> > > > 
> > > > How do i set the default answer user of rt to another user like support?
> > > > How do i change the fontsize of the detailed queue view of requestcomments.
> > > > 
> > > > Hope you can help me.
> > > > 
> > > > 
> > > > 
> > > > Frank
> > > > 
> > > > 
> > > > 
> > > > 
> > > > 
> > > > _______________________________________________
> > > > rt-users mailing list
> > > > rt-users at lists.fsck.com
> > > > http://lists.fsck.com/mailman/listinfo/rt-users
> > > > 
> > > 
> > > 
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > > 
> > 
> > -- 
> > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > 
> > T\'waS br|ll1G 4|\||> 7#e sl1T#Y T0v3s D1|> gYR3 4nd Gimb at 1 1|\| 7#E \/\/A83
> > all |\/|1|\/|53Y W3R3 d4 60r0GR0V3s @|\||> |>4 M0MES wr47H oUTGR4b3.
> > 
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

<lamont> I'm reasonably sure that at least two of the electric blue kangeroos
         I saw were real.




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