[rt-users] 1.3.64 & postgres & scrips

Jesse jesse at fsck.com
Thu Mar 29 18:18:01 EST 2001


Ah. ok. that makes it much clearer. I'll try to clean this up
when I get home tonight.


On Thu, Mar 29, 2001 at 05:14:09PM -0600, Joe Bossalini wrote:
> Jesse,
> 
> I've seen the same error using the latest build on mysql.  It appears to
> only happen when you don't select all three pull-down items on the web page.
> (In my case, I only chose Condition and Action, omitting Template.)
> Selecting all three items works fine.
> 
> -Joe Bossalini
> 
> on 3/29/01 5:01 PM, Jesse at jesse at fsck.com wrote:
> 
> > Are you doing this as you or as root?
> > The fact that it's returning success and still not working concerns me
> > and I'll try to have a look at it tonight.
> > 
> > Thanks,
> > -jesse
> > 
> > On Thu, Mar 29, 2001 at 04:18:15PM -0500, Chay Wesley wrote:
> >> Hello rt-users,
> >> 
> >> I've installed rt, and everything seems to be working fine (create
> >> tickets, see them, etc) except that when I use the WebUI (the only
> >> way I've tried) to create scrips for a queue, they don't seem to get
> >> stored in the DB.
> >> 
> >> If I create a scrip, results show that the scrip was added to the
> >> queue, but the scrips web-page doesn't display the newly created
> >> scrip (or any others for that matter.)  Also, using psql on rt2, and
> >> doing a Select * on scrips; returns 0 records. (Select * from users,
> >> templates, etc. does return records)
> >> 
> >> I've poked around in the log files (rt.log's, perl-access_log,
> >> perl_error_log, messages, syslog), and I can't find any indications
> >> of errors.
> >> 
> >> Are there some other logs that I can enable/view to catch the
> >> problem, or is this a know issue, or perhaps I'm just too new at RT
> >> to understand how scrips are supposed to work.
> >> 
> >> Thanks for any help...
> >> 
> >> -- 
> >> Best regards,
> >> Chay Wesley                         mailto:chay at ci.danville.ky.us
> >> MIS Director
> >> City of Danville, Kentucky
> >> 
> >> 
> >> 
> >> _______________________________________________
> >> rt-users mailing list
> >> rt-users at lists.fsck.com
> >> http://lists.fsck.com/mailman/listinfo/rt-users
> >> 
> 
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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After all, it's not every day you meet up with an evil power
                                               -M. Bulgakov




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