[rt-users] No replies via email

Feargal Reilly feargal at online.thecia.ie
Wed May 23 20:12:15 EDT 2001


You have to set up scrips for the queue.
Try "OnCorrespond" "NotifyRequestor" using template "Correspondance"

-Feargal.

    _/_/_/ _/_/_/  _/_/_/  Feargal Reilly,
   _/       _/   _/    _/  Systems Administrator,
  _/       _/   _/_/_/_/   The Communications Interactive Agency.
 _/_/_/ _/_/_/ _/    _/    Phone: +353-86-8732249.


     Hi,
     
     I'm running the latest RT 1.3.79, and when I click to reply to a ticket,
     the requestor is not receiving any email. As a matter fact, it looks like
     there's no email going out at all, as my syslog's that report mail traffic
     don't show anything. So basically RT is not calling sendmail correctly, or
     at all. I can't find any logging for RT that indicates a problem.
     
     Anyone have any ideas what I may have wrong?
     
     Thx
     -Robert
     
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