[rt-users] rt-mailgate error

Jesse Vincent jesse at bestpractical.com
Wed Nov 14 13:17:25 EST 2001


Sounds like your rt-mailgate has lost its setgid bit.


On Wed, Nov 14, 2001 at 07:49:04AM -0600, todd.glasgow at rlxtechnologies.com wrote:
> Scenario
> 
> mail.rocketlogix.com recieves mail, then forward onto
> typhoon.rocketlogix.com.  This worked fine under rt1.07; however I upgreded
> to rt 2.0.8 and i keep getting the following error.I have modified my
> symlimk to /opt/rt2/etc
> 
> he original message was received at Wed, 14 Nov 2001 07:32:33 -0600
> from mail.rocketlogix.com [10.1.1.45]
> 
>    ----- The following addresses had permanent fatal errors -----
> "|/etc/smrsh/rt-mailgate --queue general --action correspond"
>     (reason: 2)
>     (expanded from: <support at typhoon.rocketlogix.com>)
> 
>    ----- Transcript of session follows -----
> Can't locate config.pm in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib
> /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0
> /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0
> /usr/lib/perl5/site_perl .) at /opt/rt2/lib/RT/Interface/Email.pm line 96.
> 
> BEGIN failed--compilation aborted at /opt/rt2/lib/RT/Interface/Email.pm line
> 96.
> Compilation failed in require at /etc/smrsh/rt-mailgate line 17.
> BEGIN failed--compilation aborted at /etc/smrsh/rt-mailgate line 17.
> 554 5.3.0 "|/etc/smrsh/rt-mailgate --queue general --action correspond"...
> unknown mailer error 2
> 
>    ----- Original message follows -----
> 
> Return-Path: <todd.glasgow at rlxtechnologies.com>
> Received: from mail.rocketlogix.com (mail.rocketlogix.com [10.1.1.45])
>         by typhoon.rocketlogix.com (8.11.2/8.11.2) with ESMTP id
> fAEDWX202698
>         for <support at typhoon.rocketlogix.com>; Wed, 14 Nov 2001 07:32:33
> -0600
> Received: by mail.rocketlogix.com with Internet Mail Service (5.5.2653.19)
>         id <W37H6656>; Wed, 14 Nov 2001 07:43:49 -0600
> Message-ID: <89059DB5E4DDD31194A700902798D6B70150A63E at mail.rocketlogix.com>
> From: Todd Glasgow <todd.glasgow at rlxtechnologies.com>
> To: Customer Support <support at rlxtechnologies.com>
> Subject: Test
> Date: Wed, 14 Nov 2001 07:43:39 -0600
> MIME-Version: 1.0
> X-Mailer: Internet Mail Service (5.5.2653.19)
> Content-Type: text/plain
> 
> Test
> 
> 
> Any Ideas?
> 
> Todd Glasgow
> "out of clever sayings..."
> 
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> 

-- 
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