[rt-users] Specify ticket information via e-mail

[Jesse Vincent]

you want to look at enhanced-mailgate in http://fsck.com/pub/rt/contrib/2.0/rt-addons


On Thu, Nov 22, 2001 at 05:48:12PM +0100, Pattara Kiatisevi wrote:
> Hi,
> 
> anybody knows if it is possible to control owner, due date and priority
> of the ticket when I send an email to RT for a new request, something like
> 
> Subject: New request
> 
> Owner: tom
> Pri: 35
> Due: 28-11-2001
> 
> The content of the request is...
> ...
> 
> 
> Thank you very much,
> Pattara
> 
> 
> The best things in life are free. - B.G. DeSilva (1927)
> ----------------------------------------------------------------------
> Ott Pattara Kiatisevi 				   T L W G
> M.Sc. INFOTECH Student, Stuttgart, Germany	http://linux.thai.net/
> ----------------------------------------------------------------------
> 
> 
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