[rt-users] RT can't see the diffrence between the message header and body?

Andrzej Bursztynski Andrzej.Bursztynski at pse.pl
Mon Nov 26 15:01:15 EST 2001


Hi,

just started to play with rt-mailgate on 2.0.9 and looks like when submitting
a comment through mail RT2 does not recognise end of message header.
Here's what we got in the debug log:

Found a ticket ID. It's 1282now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x87afabc): Checking condition OnCorrespond...
RT::Transaction=HASH(0x87afabc): Matches condition OnCorrespond...
now requiring RT::Action::Notify
Use of uninitialized value in scalar chomp at /opt/rt2/lib/RT/Template.pm line 295, <STDIN> line 24.
Use of uninitialized value in substitution (s///) at /usr/lib/perl5/site_perl/Mail/Header.pm line 224, <STDIN> line 24.
Use of uninitialized value in substitution (s///) at /usr/lib/perl5/site_perl/Mail/Header.pm line 224, <STDIN> line 24.
Use of uninitialized value in scalar chomp at /opt/rt2/lib/RT/Template.pm line 295, <STDIN> line 24.
Bad RFC822 field name 'On Mon, Nov 26, 2001 At 08:49:15PM +0100, PT-Sprzet Wrote'
 at /opt/rt2/lib/RT/Template.pm line 297

Where 'On Mon, Nov 26, 2001 At 08:49:15PM +0100,[..]' is the first line
of the message body. 

In result - the comment is inserted into database but no message is sent to
the wathers of the queue.

BTW - is there any chance to get date&time stamp in the RT log?

-- 
Kłaniam sie

 (ab)

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-= Andrzej Bursztynski, email: and at pse.pl tel +48-27-2221112 fax +48-27-2221209
-= Polskie Sieci Elektroenergetyczne SA, 00-950 Warszawa, ul. Mysia 2, POLAND
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