RES: [rt-users] RT2 and DBI problems

Ashley Gould agould at aslab.com
Fri Nov 30 00:13:35 EST 2001 

This may not be a great suggestion, but...

just to bypas the whole 5.6.0 vs 5.6.1 mess you should consider
removing all perl and then build 5.6.1 by hand so you only have one
perl:


I built perl 5.6.1 with libperl as shared object:

develrt:/usr/local/build/perl-5.6.1 # sh Configure -Duseshrplib
develrt:/usr/local/build/perl-5.6.1 # make
develrt:/usr/local/build/perl-5.6.1 # make test
develrt:/usr/local/build/perl-5.6.1 # make install


and then apache with mod_perl as non-DSO:

develrt:/usr/local/build/mod_perl-1.26 # perl Makefile.PL APACHE_SRC=../apache_1
develrt:/usr/local/build/mod_perl-1.26 # make && make test && make install
develrt:/usr/local/build/mod_perl-1.26 # cd ../apache_1.3.22/
develrt:/usr/local/build/apache_1.3.22 # make install


ofcourse you then should rebuild all your perlmods (I presume), that
should be a snap.  I found most every thing worked better this way.

I have kept good notes on installing RT (would you believe 6 times!) and
I am happy to send them if you want.

ashley



On Thu, Nov 29, 2001 at 09:18:30AM -0200, Presciliano dos Santos Neto wrote:
> Ops ! CPAN installed perl 5.6.1 to me, but I have used perl5.6.0. When
> installing RT, I've changed the PERL line:
> 
> PERL=/usr/bin/perl5.6.0
> 
> [root at pinguim rt-2-0-9]# make testdeps
> /usr/bin/perl5.6.0 ./tools/testdeps -warn mysql
> Checking for DBI 1.18 ...found
> Checking for DBIx::DataSource 0.02 ...found
> Checking for DBIx::SearchBuilder 0.47 ...found
> Checking for HTML::Entities...found
> Checking for MLDBM...found
> Checking for Net::Domain...found
> Checking for Net::SMTP...found
> Checking for Params::Validate 0.02 ...found
> Checking for HTML::Mason 0.896 ...found
> Checking for CGI::Cookie 1.20 ...found
> Checking for Apache::Cookie...found
> Checking for Apache::Session 1.53 ...found
> Checking for Date::Parse...found
> Checking for Date::Format...found
> Checking for MIME::Entity 5.108 ...found
> Checking for Mail::Mailer 1.20 ...found
> Checking for Getopt::Long 2.24 ...found
> Checking for Tie::IxHash...found
> Checking for Text::Wrapper...found
> Checking for Text::Template...found
> Checking for File::Spec 0.8 ...found
> Checking for Errno...found
> Checking for FreezeThaw...found
> Checking for File::Temp...found
> Checking for Log::Dispatch 1.6 ...found
> Checking for DBD::mysql 2.0416 ...found
> 
> [root at pinguim bin]# perl -v
> This is perl, v5.6.1 built for i686-linux
> 
> [root at pinguim bin]# pwd
> /usr/bin
> 
> [root at pinguim bin]# cp perl5.6.0 perl
> 
> [root at pinguim bin]# perl -v
> This is perl, v5.6.0 built for i386-linux
> 
> [root at pinguim rt-2-0-9]# /usr/local/apache/bin/apachectl restart
> /usr/local/apache/bin/apachectl restart: httpd restarted
> 
> Tried to load RT2 page ... the error in apache error_log is the same:
> 
> [root at pinguim rt-2-0-9]# tail /usr/local/apache/logs/error_log 
> [Thu Nov 29 07:10:38 2001] [notice] Apache/1.3.20 (Unix) PHP/4.0.6
> mod_perl/1.26 configured -- resuming normal operations
> [Thu Nov 29 07:11:18 2001] [error] Can't locate object method "connect" via
> package "Apache::DBI::connect" at
> /usr/lib/perl5/site_perl/5.6.0/i386-linux/DBI.pm line 420.
> [Thu Nov 29 07:11:37 2001] [error] Can't locate object method "connect" via
> package "Apache::DBI::connect" at
> /usr/lib/perl5/site_perl/5.6.0/i386-linux/DBI.pm line 420.
> [Thu Nov 29 07:11:39 2001] [error] Can't locate object method "connect" via
> package "Apache::DBI::connect" at
> /usr/lib/perl5/site_perl/5.6.0/i386-linux/DBI.pm line 420.
> 
> Presciliano
> 
> 
> > ----- Mensagem original -----
> > De:		Jesse Vincent [SMTP:jesse at bestpractical.com]
> > Enviada em:		Quarta-feira, 28 de Novembro de 2001 19:54
> > Para:		Presciliano dos Santos Neto
> > Cc:		'rt-users at lists.fsck.com'
> > Assunto:		Re: [rt-users] RT2 and DBI problems
> > 
> > what does perl -v tell you?
> > 
> > 
> > On Wed, Nov 28, 2001 at 07:38:02PM -0200, Presciliano dos Santos Neto
> > wrote:
> > > Hello !
> > > 
> > > I have installed RT2, checked all the documentation but I can't resolve
> > an
> > > issue with DBI. I think the following lines describes the problem better
> > > than my poor english :-)
> > > I know DBI and Apache::DBI are diferent modules, and I think somebody is
> > > calling the wrong one. Any help ?
> > > 
> > > Thanks in advance,
> > > 
> > > Presciliano
> > > 
> > > ------ I've installed all the RT2 dependencies with CPAN, and
> > Apache::DBI
> > > again by hand ...
> > > 
> > > cpan> install DBI
> > > DBI is up to date.
> > > 
> > > cpan> install Apache::DBI
> > > Apache::DBI is up to date.
> > > 
> > > cpan> exit
> > > Lockfile removed.
> > > 
> > > ------- http.conf
> > > ...
> > > <VirtualHost *>
> > >     DocumentRoot /usr/local/rt2/WebRT/html
> > >     ServerName security.telepar.net.br
> > >     PerlModule Apache::DBI
> > >     PerlFreshRestart On
> > >     PerlRequire /usr/local/rt2/bin/webmux.pl
> > >     <Location />
> > >         SetHandler perl-script
> > >         PerlHandler RT::Mason
> > >     </Location>
> > > </VirtualHost>
> > > ...
> > > 
> > > ------ httpd loads fine
> > > 
> > > [root at pinguim /root]# /usr/local/apache/bin/apachectl restart
> > > /usr/local/apache/bin/apachectl restart: httpd restarted
> > > 
> > > ------ Tried to load RT2 page in a browser. Received the Internal Server
> > 500
> > > error
> > > 
> > > [root at pinguim /root]# tail /usr/local/apache/logs/error_log 
> > > [Wed Nov 28 17:08:42 2001] [notice] SIGHUP received.  Attempting to
> > restart
> > > [Wed Nov 28 17:08:42 2001] [notice] Apache/1.3.20 (Unix) PHP/4.0.6
> > > mod_perl/1.26 configured -- resuming normal operations
> > > [Wed Nov 28 17:08:56 2001] [error] Can't locate object method "connect"
> > via
> > > package "Apache::DBI::connect" at
> > > /usr/lib/perl5/site_perl/5.6.0/i386-linux/DBI.pm line 420.
> > > 
> > > [root at pinguim /root]# find / -name DBI.pm
> > > /usr/lib/perl5/site_perl/5.6.0/i386-linux/Bundle/DBI.pm
> > > /usr/lib/perl5/site_perl/5.6.0/i386-linux/DBI.pm
> > > /usr/lib/perl5/site_perl/5.6.0/Apache/Session/Store/DBI.pm
> > > /usr/lib/perl5/site_perl/5.6.0/Apache/DBI.pm
> > > 
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > > 
> > 
> > -- 
> > http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.
> 
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