[rt-users] Where to customize templates?

Jesse Vincent jesse at bestpractical.com
Fri Oct 5 15:48:08 EDT 2001


make fixdeps should install the FreezeThaw perl module for you.  it's not 
part of MLDBM.




On Wed, Oct 03, 2001 at 04:32:45PM -0400, Rich West wrote:
> I've finally taken the plunge and installed RT2. I went through the
> "sundry" of perl modules and got the CLI up and running without a problem.
> 
> I attacked the WebGUI and got that up and running with some ease.
> However, when I click on the queue to get a current listing of all items
> in the queue, I get a "Mason Error" stating that it cannot find
> "FreezeThaw.pm", and it shows the current @INC.
> 
> After some investigation, it's obvious why it isn't finding it... the
> default MLDBM installation goes into /usr/lib/perl/site_perl/5.6.1/MLDBM
> which isn't in the @INC.
> 
> So, this is going to sound stupid, but I figure I will ask anyhow.. How
> can I correct this problem? I've re-installed MLDBM, but the default
> installation is the same. Is there a way to tell RT exactly where to
> find FreezeThaw.pm?
> 
> Thanks!
> -Rich
> 
> 
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