[rt-users] CC Permissions.

[Bruce Tenison]

Hi All.  New user here (and loving RT, BTW!) so be forewarned ;)  

Here's the problem I am having.  I have the general queue set up and
working fine, except for one point.  I have a Ticket that is has a
requestors (lalford and masyler) and a cc (ahooks).  

I have Global group rights set up (amongst permissions, none of which
should conflict.  No queue permissions at all, so I'm guess that doesn't
conflict?!?!) as follows:

Cc: CommentOnTicket, ReplyToTicket
Requestor: CommentOnTicket, ReplyToTicket

OK.  Here's the problem.  Requestors can reply to the ticket, and all
works fine (the reply is recorded), HOWEVER, Ccs get a permission denied
error.

Anyone have any ideas?  I'm running 2.0.8, BTW.  If there's any further
info I can give to help diagnose (or fix) this problem, I'll be glad to
help!

Thanks!
Bruce Tenison

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