[rt-users] alternate addresses for queue

[Jesse Vincent]

So, sadly, there isn't an easy way to do this, given the current architecture.
That said, I've got an idea:

* create a new queue: abuse-noreply
* create a custom ScripAction 'MovetoAbuse', which sets the ticket's queue 
  to "Abuse"
* set up a scrip to 'OnCreate, MoveToAbuse' for abuse-noreply
* don't set up any scrips for abuse-noreply



On Wed, Oct 10, 2001 at 02:41:16PM -0400, Josh Rollyson wrote:
> I'd like to create an alias to an existing queue, which would never send
> mail back to the requestor.
> 
> For example, I might have an alias, abuse, which sends its mail into
> an abuse queue, and another alias abuse-noreply@ which sends its mail
> into the same queue, but never generates a reply unless there is an error.
> 
> Is there an easy way to do this? I've looked through the docs and can't seem
> to find any mention of how to accomplish this setup. If I've overlooked
> something, someone please kindly point me to the right document to read.
> 
> --
> Josh Rollyson
> System Administrator, SOSDG/2mbit.com
> 
> 
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