FW: [rt-users] Nonprivileged logins..

Greg Smythe gregs at Intellstat.com
Tue Oct 23 16:17:04 EDT 2001


I didn't get any responses so I'm sending this again... :-)
 
Also, is it possible to hide queues from users? I have to give "Everybody"
the right to see the queue to post tickets to it via email, but I don't want
some users seeing some of the queues. I didn't see a way to Deny Access,
only to Grant Access....




-=-=-=-=-=-=-=-=-=-=-=-=-=- 
Greg Smythe 
SysAdmin 
Intellstat Communications 
WA State Resident 


-----Original Message-----
From: Greg Smythe [mailto:gregs at intellstat.com] 
Sent: Sunday, October 21, 2001 2:49 PM
To: 'rt-users at lists.fsck.com'
Subject: [rt-users] Nonprivileged logins..



Hello -- 

According to  <http://www.helgrim.com/rtdocs/admin.html>
http://www.helgrim.com/rtdocs/admin.html under =head4 there is supposed to
be a way to allow Joe Schmoe to submit a ticket request via the web
interface without having a login. How do I get to this? I tried just
clicking the login button, setting user to "unprivileged", etc. The docs
even say that when an email is submitted RT will create an unpriviledged
user... 

Thanks! 




-=-=-=-=-=-=-=-=-=-=-=-=-=- 
Greg Smythe 
SysAdmin 
Intellstat Communications 
WA State Resident 



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