[rt-users] web gui

[Justis Peters]

If it's an error 403, that is an HTTP specific code.  Therefore, the problem 
is probably in the Apache setup and you are never getting to the files for RT.

Find out which user apache is running RT as and confirm that that user has 
read permissions against the files in /rt/.  If you aren't too far into 
installing, you may want to consider editing your makefile and building the 
install again.  There's a good chance that you have the wrong user and group 
listed for web access.

Good luck!

On Monday 29 October 2001 09:30 am, Oliver Parkhouse wrote:
> installing rt version 1 and i am getting the error on the web interface
> error 403 You don't have permission to access /rt/ on this server.
>
> where do i set the permissions? Is in within apache or rt?
> Thanks
>
> Oliver Parkhouse, MCSE, CCA
> IT Support
> ATG
> +44 118 9565008
> +44 7876 703036
>
>
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