[rt-users] Changing the email address that RT sends from

[Jesse Vincent]

You want to take a look at lib/RT/Action/SendEmail.pm

	-j


On Mon, Oct 29, 2001 at 10:55:55AM -0600, John DeBerry wrote:
> Hello!
> 
> Currently, when a customer receives an email from our RT (ver 2.0.7), the
> From field in their email client looks like this:
> 
> mail [mail at sub.ourserver.net]; on behalf of; John Doe via RT
> [requests at ourdomain.com]
> 
> The only problem is, some recipients' ISPs do not like the first part of the
> from field (mail at sub.ourserver.net). It never arrives there at all.
> 
> My question is this: Is there a way to configure RT so the From field
> becomes only this instead:
> 
> John Doe via RT [requests at ourdomain.com]
> 
> 
> Thanks for any help you guys might offer!
> 
> John DeBerry
> 
> 
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