[rt-users] RT not sending _some_ mails

carles at inlander.es carles at inlander.es
Mon Sep 3 06:18:06 EDT 2001


I'm using RT in a producction system and it worked fine.

But it stopped to send some mails.

When a ticket is created, it sends the autoresponse template to the
requestor, and it sends all the mails we specified in the "scripts".

But when a registered user try to send any response to the requestor, RT
doesn't send any mail. I'm using qmail, and into the maillogs doesn't
appears anything.

It is like RT is not sending the response to the MTA. Any idea?

Thanks
-- 
Carles Amigó Martínez
Administrador de Sistemas
Inlander Communications, S.L. 
Tel: (+34) 93 310 12 86 - Fax: (+34) 93 268 14 79 
carles at inlander.es - http://www.inlander.es




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