[rt-users] Users with multiple email addresses???

[Jesse Vincent]

Currently, your options are:

	* Add a second account for the admin
	* Add custom code to CanonicalizeAddress in RT's config to
	  do the transformations you need.

	Jesse


On Thu, Sep 06, 2001 at 03:37:48PM +0100, Derek Fage wrote:
> Hi there,
> 
> We've got a situation where a user may have a number of email addresses and
> want to update calls from more than one IP address.
> 
> Currently we have security set so that only uses in the support group and
> the requester can update the calls, so when the support guy sent an update
> from a different address than usual it was rejected with a permission denied
> error.
> 
> Is there any way of adding multiple mail addresses to a user so that they
> can be recognised by whatever email address they may send from?
> 
> Regards,
> 
> Derek...
> 
> 
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