[rt-users] Email from Web interface?

Jesse Vincent jesse at bestpractical.com
Fri Sep 7 18:53:40 EDT 2001


What $MailCommand are you using?  If you're using 'sendmail', try 'sendmailpipe'
. If you're using 'sendmailpipe', try 'sendmail'.

	-j


On Fri, Sep 07, 2001 at 02:21:08PM -0700, Greg Dickerson wrote:
> I'm also having this same issue. RT will except mail from the mailgate and
> also send out the autoreply but if you try to reply to the ticket RT comes
> back with mail sent but it never goes out? I have tried tweeking the
> config.pm and also checked the privs on /usr/sbin/sendmail.
> 
> Has anyone else seen this? fixed it?? Any ideas would be great.
> 
> Greg
> --------
> Greg Dickerson
> Support Manager
> O'Reilly & Associates, Inc.
> 101 Morris Street, Sebastopol, CA 95472
> Phone (707) 829-0515 ext 729
> 
> 
> 
> ----- Original Message -----
> From: "Daniel Blakeley" <daniel at ccmr.cornell.edu>
> To: <rt-users at lists.fsck.com>
> Sent: Friday, September 07, 2001 12:59 PM
> Subject: [rt-users] Email from Web interface?
> 
> 
> > Hi,
> >
> > I'm using rt2 2.0.6 and I'm having trouble replying to tickets from
> > the Web interface.  I'm pretty sure that the scrips are set
> > correctly and email submitted to rt does get in the queueing system
> > just fine.  I tried checking the rt log but it is zero bytes.  How can
> > I increase the debug level to get more output in the log file?
> >
> > Thanks,
> > - Daniel
> >
> > --
> > Daniel Blakeley (N2YEN)     Cornell Center for Materials Research
> > daniel at ccmr.cornell.edu     E20 Clark Hall
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
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