[rt-users] RT error on method "Content"

[Jesse Vincent]

This is why the transaction object now has a Content method.

your custom template isn't checking to make sure that the transaction has
an attachment before attempting to operate on it.


On Mon, Sep 10, 2001 at 04:12:02PM -0400, Damian Gerow wrote:
> I stuck in the OnQueueChange scrip this morning, and have been having some 
> difficulties with it.  I've seen this problem before, but not quite so 
> often as what the OnQueueChange scrip is producing:
> 
> Program fragment at line 11 delivered error ``Can't call method "Content" 
> on an undefined value"
> 
> There is actual message content, and it is recorded in the Attachments table.
> ---
> 
> System specifics:
> 
> perl:	5.6.1
> RT:	2.0.6
> scrip:	OnQueueChange NotifyAdminCcs with template QueueChanged
> 
> template contents:
> 
> RT-Queue: {$Ticket->QueueObj->Name}
> Subject: [{$Ticket->QueueObj->Name}] {$Transaction->Subject || "(No subject 
> given)"}
> 
> {$Transaction->CreatedAsString}: Ticket #{$Ticket->id} changed to a queue 
> you are responsible for.
> 
> Requestors: {$Ticket->Requestors->EmailsAsString()}
>       Queue: {$Ticket->QueueObj->Name}
>     Subject: {$Transaction->Subject || "(No subject given)"}
> Ticket URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
> -------------------------------------------------------------------------
> {$Transaction->Attachments('text/plain')->First->Content() || 
> $Transaction->Attachments('text/html')->First->Content() || "(No Viewable 
> Message.)"}
> 
> <end template contents>
> 
> Anyone seen this?  Know what it is?  I'm assuming the offending line is the 
> final one in the script -- since it does call the method Content().  And I 
> modeled it very close to the Transaction template.
> 
> p.s. I just checked the config, and it had been changed from OnQueueChange 
> to OnResolve...
> 
> 
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