[rt-users] RE: Blank content on correspondences

[John DeBerry]

Oh, forgot to mention: The ticket itself will still contain the text added
(like it should) even though it wasn't included in the email.

> -----Original Message-----
> From: John DeBerry [mailto:jdeberry at townnews.com]
> Sent: Wednesday, September 12, 2001 1:49 PM
> To: RT-Users ML
> Subject: Blank content on correspondences
>
>
> Hello,
>
> Recently we've been experiencing blank contents in the emails
> sent out by RT 2.0.6. Either it will be completely blank, or if
> it's an Admin-type template it will only have the standard link
> to the ticket at the top.
>
> Has anyone else experienced this? I can't seem to find a common
> thread with the problems. Let me know if I've not given enough
> information.
>
> Thank you,
>
> John
>
>