[rt-users] Blank content on correspondences

John DeBerry jdeberry at townnews.com
Wed Sep 12 17:45:27 EDT 2001


Thanks for the suggestion! However, it looks like all of my templates do use

{$Transaction->Content()}

Is there anything else I could try? :)

John

> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: Wednesday, September 12, 2001 3:38 PM
> To: John DeBerry
> Cc: RT-Users ML
> Subject: Re: [rt-users] Blank content on correspondences
> 
> 
> If the first version of RT you installed was before 2.0.6, your templates
> don't use the new Transaction->Content method, but instead probably use
> Transaction->Message->First->Content, which won't work as well.
> 
> 
> On Wed, Sep 12, 2001 at 01:49:20PM -0500, John DeBerry wrote:
> > Hello,
> > 
> > Recently we've been experiencing blank contents in the emails 
> sent out by RT
> > 2.0.6. Either it will be completely blank, or if it's an 
> Admin-type template
> > it will only have the standard link to the ticket at the top.
> > 
> > Has anyone else experienced this? I can't seem to find a common 
> thread with
> > the problems. Let me know if I've not given enough information.
> > 
> > Thank you,
> > 
> > John
> > 
> > 
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> 
> -- 
> http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.
> 




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