[rt-users] Automatic owner allocation

Vivek Khera khera at kcilink.com
Thu Sep 20 12:10:03 EDT 2001


>>>>> "RvdM" == Rehan van der Merwe <Rehan at nha.co.za> writes:

RvdM> Essentially what I would want is to email userX at support and automatically
RvdM> make userX the owner of the ticket.  Naturally this would be the case for
RvdM> multiple users.

It seems that if rt-mailgate had a --owner option it could use that
for creating the ticket.  It appears that there is no such option
currently, but shouldn't be too difficult to add.




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