[rt-users] bulk change ownership

[Martin Schapendonk]

On 20 Sep 2001, Steffen Weinreich wrote:
# members. Now all reassigned tickets have to be stolen by the stuff member
# individualy, but it would be more easily for all if we could to that online on
# the meeting ...

Use a user with sufficient rights. I'm not quite familiar with RT's ACL
system, but I think you need SuperUser rights to change a ticket from
one owner to another.

*test*
Hm, doesn't work. Even the SuperUser isn't allowed to reassign already
assigned tickets. I think this can be considered a bug.

I attached a patch which checks to see if you're a SuperUser and then
allows the SetOwner. Maybe this can make it into the next version?

Martin

-- 
  Martin Schapendonk, martin at schapendonk.org, Phone: +31 (0)6 55770237
  Student Information Systems and Management at Tilburg University
-------------- next part --------------
--- lib/RT/Ticket.pm-	Thu Sep 20 21:37:41 2001
+++ lib/RT/Ticket.pm	Thu Sep 20 21:40:56 2001
@@ -2330,6 +2330,7 @@
     
     if (($Type ne 'Steal' ) and	#If we're not stealing
 	($self->OwnerObj->Id != $RT::Nobody->Id ) and #and the owner is set
+  !$self->CurrentUserHasRight('SuperUser') and  #and we're not a SuperUser
 	($self->CurrentUser->Id ne $self->OwnerObj->Id())) { #and it's not us
 	return(0, "You can only reassign tickets that you own or that are unowned");
     }