[rt-users] bulk change ownership

[Steffen Weinreich]

Martin Schapendonk <martin at schapendonk.org> writes:

> On 20 Sep 2001, Steffen Weinreich wrote:
> # members. Now all reassigned tickets have to be stolen by the stuff member
> # individualy, but it would be more easily for all if we could to that online on
> # the meeting ...
> 
> Use a user with sufficient rights. I'm not quite familiar with RT's ACL
> system, but I think you need SuperUser rights to change a ticket from
> one owner to another.
> 
> *test*
> Hm, doesn't work. Even the SuperUser isn't allowed to reassign already
> assigned tickets. I think this can be considered a bug.
> 
> I attached a patch which checks to see if you're a SuperUser and then
> allows the SetOwner. Maybe this can make it into the next version?

Thanks, works great :-)

cheerio
   Steve

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