[rt-users] ACL changes from 2.06 to 2.07; auto-refresh

Jesse Vincent jesse at bestpractical.com
Fri Sep 21 12:01:07 EDT 2001


Neither of these things sound like things that got changed between
2.0.6 and 2.0.7.  There's something screwy going on with your install.



On Fri, Sep 21, 2001 at 10:21:46AM -0400, Damian Gerow wrote:
> I did an upgrade last night, from 2.06 to 2.07 (finally), and broke a 
> couple of things in the process.  Nothing serious -- mostly just the 
> ability for users to take tickets.
> 
> Before the upgrade, I had given the group Support permission to Own Ticket 
> in the Support queue.  This worked fine.  Now, they need to have Modify 
> Ticket in order to take it.  Otherwise, they get a Permission Denied 
> message (and nothing shows up in the logs).  Was this a purposeful change, 
> or a result of some ACL modifications?
> 
> And on a not-so-similar note -- we're not getting the auto-refresh dropdown 
> menu.  When I did a new installation, to a test directory on a test 
> database (fresh, no contents), I could see the option when logged in as 
> root.  As soon as I change to the new database, the menu 
> disappears.  Anyone know what could be causing that?
> 
> 
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