[rt-users] added new ticket status

matthew zeier matthew.zeier at thirdcoast.net
Mon Sep 24 13:24:54 EDT 2001


How would I go about adding a new ticket status?  Management wants an
'in-progress' status.  I thought this would have been a database table but
it looks like it's hard coded.

Hard, easy?


--
matthew zeier - "In mathematics you don't understand things.  You just
get used to them." - John von Newmann





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