Antwort: RE: [rt-users] Date Due settings

Wed Sep 26 10:34:57 EDT 2001

Unfortunately we use RT 1, where this setting is not available.
Is there a way to manipulate the sql or the scripts?
The checkbox is to activate the "Date Due".

Kind regards, Steffen.

                    "Christian Gilmore"                                                                 
                    <cgilmore at tivoli.co        An:     <Steffen.Roesler at erfurt.mobilcom.de>,            
                    m>                         <rt-users at lists.fsck.com>                                
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                    s.fsck.com                 Thema:  RE: [rt-users] Date Due settings                 

                    26.09.01 16:08                                                                      
                    Bitte antworten an                                                                  
                    cag                                                                                 

Well, the "Date Due" is configurable within the queue settings.

           Configuration
           Queues
           choose your queue
           Requests should be due in

I'm not certain to what checkbox you refer. Are you using RT2 or RT1? The
above assumes RT2.

Regards,
Christian

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of
> Steffen.Roesler at erfurt.mobilcom.de
> Sent: Wednesday, September 26, 2001 6:26 AM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Date Due settings
>
>
> Hi Everybody,
>
> My question is about the defaults in "Create request in queue".
> The "Date Due" is automatically 7 days after now and the checkbox
> ist not checked. I need to have it checked automatically and only
> 1 day (tomorrow) as Due Date.
> All hints are very welcome.
>
> Thanx in advance, Steffen
>
>
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> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>

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