[rt-users] Canned Responses to Tickets

[Michael Grubb]

I have made some changes to the stock answers add-on
First off I reworked the code so that it only transfers the text of the 
template file that is chosen, instead of reading them all from disk and 
pushing the contents of all of them over.  My next modification will be
getting value substitution in the answer files.  If anyone is interested in my 
changes let me know.  Once I get the substitution working I'll post my 
work in the contrib section.