[rt-users] Manager's homepage

[Ferguson, Kevin]

It's not just the directory but the initial html file that has
to exist in the main component directories.  In my case,
I needed the index.html file to exist.  I'm guessing that
in your case you need the manager.html file to exist 
in /usr/local/rt2/WebRT/html/Ticket/Elements/.  It can
be a zero-length file; the filename just needs to be there
so it can be overridden.

Just my two cents: I have not implemented the Manager's Homepage.

hth,
kevin


> -----Original Message-----
> From: Camron W. Fox [mailto:cwfox at fujitsu.com]
> Sent: Wednesday, April 24, 2002 3:05 PM
> To: Ferguson, Kevin
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Manager's homepage
> 
> 
> Kevin,
> 
>   Thanks for the info, but the difference is that the
> /usr/local/rt2/WebRT/html/Ticket/Elements/ directory already 
> exists. Any
> other ideas?
> 
> Best Regards,
> Camron
> 
> 
> -----Original Message-----
> From: Ferguson, Kevin [mailto:KFerguso at chi.navtech.com]
> Sent: Wednesday, April 24, 2002 09:33
> To: 'Camron W. Fox'
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Manager's homepage
> 
> 
> 
> I had a similar problem with the HeadsUp add-on.  The explanation
> I received might be helpful to you.
> 
> http://lists.fsck.com/pipermail/rt-users/2002-March/007219.html
> 
> ttfn,
> kevin
> 
> > -----Original Message-----
> > From: Camron W. Fox [mailto:cwfox at fujitsu.com]
> > Sent: Wednesday, April 24, 2002 1:50 PM
> > To: rt-users at lists.fsck.com
> > Subject: RE: [rt-users] Manager's homepage
> >
> >
> > All,
> >
> > 	Please forgive my ignorance. I gave this a try, and put
> > YourTickets in
> > /usr/local/rt2/local/WebRT/html/Ticket/Elements/, but am getting the
> > following error when trying to access http://rt2/manager.html:
> >
> > error in file:    /usr/local/rt2/WebRT/data/obj/LOCAL/manager.html
> > line 34:  Unable to locate component "/Elements/YourTickets"
> > context:
> > ...
> > 30:  ');
> > 31:  $m->comp('/Elements/CustomHomepageHeader', %ARGS);
> > 32:  $_out->('
> > 33:  ');
> > 34:  $m->comp('/Elements/YourTickets', User=>$Nobody);
> > 35:  $_out->('
> > 36:   
> > 37:  ');
> > 38:  while ( my $User = $Users->Next()) {
> > ...
> > component stack:   /manager.html [local]
> > /autohandler [standard]
> > code stack:   /usr/local/rt2/WebRT/data/obj/LOCAL/manager.html:34
> > /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:69
> >
> > 	What am I missing? The customized stuff should go in
> > $RTHOME/local/...,
> > should it not?
> >
> > Best Regards,
> > Camron
> >